Frequently Asked Questions
Everything you need to know about our vibrant collections and services.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I care for my FARM Rio garments?
Due to our vibrant prints and delicate fabrics, we recommend hand washing in cold water or using a gentle machine cycle. Always air dry and avoid bleach to preserve the colors.
Are your products sustainably made?
We are committed to nature. We use various eco-responsible materials and for every purchase made on our website, we plant one tree in the Amazon Rainforest through our partnership with One Tree Planted.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.